Description: Our team was tasked to advise Sky Bank on how to simplify and accelerate their banking processes using intelligent automation
Date: April 2024
Completed a market scan of banking digitization technologies and presented solutions, including Cloud ERP Software, AI Automation Software, and a Banking Mobile App
Created a customer journey map of the customer’s current experience with Sky Bank’s processes, various important customer/bank interactions, and how those interactions would differ for a client who prefers
digitized, automated banking